​Contract: Business Analyst - Endur

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Location: Geneva, Switzerland

Competitive Market Day Rate on offer

100% On-Site office

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Paritas is working with a large, global consultancy client who is looking to add a Business Analyst to their team in Geneva.

Key Responsibilities:

• Provide direct onsite Endur support to business users, handling daily queries and resolving production issues.

• Independently own and manage support requests, ensuring timely and effective resolution.

• Diagnose and troubleshoot Endur issues, including trade lifecycle, settlements, risk reporting, and system performance.

• Liaise with traders, risk managers, and back-office teams to understand their needs and provide technical and functional solutions.

• Collaborate with IT teams and third-party vendors to escalate and resolve complex technical issues.

• Analyse recurring issues and work on proactive improvements to reduce future incidents.

• Perform system monitoring, health checks, and incident management for the Endur environment.

• Document issues and resolutions in the knowledge base to enhance future support efficiency.

• Provide training and guidance to users on Endur functionalities and best practices.

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Required Skills & Experience:

• Minimum of 10+ years of experience working on Endur. Added advantage if there is relevant experience in an Endur application maintenance or production support role.

• Strong understanding of Endur modules, including trading, risk, settlements, and reporting.

• Ability to independently manage support requests, prioritize tasks, and work without direct supervision.

• Excellent troubleshooting skills with the ability to diagnose and resolve issues efficiently.

• Familiarity with SQL queries and Endur data structures for debugging and issue analysis.

• Strong communication and stakeholder management skills to support front office, risk, and operations teams.

• Experience working in a high-pressure trading environment with tight SLAs.

• Prior exposure to incident, problem, and change management processes in ITIL-based environments is a plus.

Nice to Have:

• Exposure to crude and products.

• Knowledge of scripting or automation for support efficiency.

• Exposure to commodity or energy trading environments.